Carriers
Brokers

See different checklists and FAQs.

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Training and Orientation

If you used a Load Board once, you'll know how to use 10-4.

Guided Setup. No extra work for your team.

what to expect

Same way you already work.
Just in 10-4.

Setup

During setup, we prepare and load your carrier, customer and employee information into 10-4.

Your team doesn’t need to stop working or learn anything upfront.

Training

Training is led by industry veterans using real-life examples.

10-4 is simple by design, so training stays practical and short.

Ongoing Support

We check in around key moments to make sure everything is running smoothly.

Additional training sessions are available if needed at no extra cost.

Frequently Asked Questions

When and where does training happen?

Training is done online. Each session lasts about 60 minutes and is scheduled so dispatchers can keep covering loads during the day.

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How many training sessions do we get?

The number of sessions depends on team size and roles. Larger operations usually split training into multiple sessions to avoid disrupting daily work.

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Is training just a software walkthrough?

No. Your data is imported during setup first. Training then focuses on how your team uses 10-4 in real life situations.

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What if some people don’t like it?


That happens with any system change. Because 10-4 follows how people already work, most dispatchers adjust quickly once they start using it.

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